$17-$19 / hour and Full-time
Regular Work Schedule: M-F 8 hours p/day. Will work into a 7-4 or 9-6 eventually, probably 7am-4pm to start
IT Support at the site is a very important and integral position that interacts with the IT Department, internal employees and outside service providers.
This position provides system and software installation, administration, and hardware deployment as well as advanced troubleshooting and problem resolution. IT Support must collaborate effectively with business units, employees and fellow IT staff members.
List of knowledge and skills most applicable to our environment:
Microsoft OS – Windows 7, Windows 10, Windows Server 2003/2008/2012
Email – Smartermail server and Outlook client
Microsoft Office Suite
IM Clients – Pandion, Spark and Trillian IM clients
Hosted IP PBX use and support as well as call center functionality and call recording systems
ESET Secure Authorization MFA (multi-factor authentication)
Software deployment using PDQ Deploy and PDQ Inventory
Remote desktop and Dameware applications for remote access to servers and workstations
Sophos Endpoint AV and Sophos Central Unified Console
Jira ticketing system
LogMeIn Rescue management and use
CoreFTP and overall use and function of ftp
Adobe Acrobat and PDF viewers in general
Familiarity with deployment/trouble-shooting/upgrade of PC’s, printers, monitors, etc.
Atrium door access control