Technical Support Specialist

$12 / hour and Full-time

Required Skills:
We are looking for those who have a true commitment to value and who can differentiate themselves by providing extraordinary customer service and who will strive to understand and leverage on our customer's touchpoints

  • Professionally minded, awesome phone etiquette
  • Effective troubleshooting skills on web-based products
  • Ability to "wow" our customers with strong base knowledge and extraordinary degree of customer interface
  • Strong listening, communication and interpersonal skills
  • Ability to remain tactful and professional with the ability to listen and respond with empathy when dealing with difficult call situations
  • Ability to multi-task while communicating with customers;
  • Results oriented

Requirements:

  • Prefer high school diploma or GED;
  • Previous technical support, training support or customer service skills/experience;
  • Basic computer skills (keyboarding skills, file management) switching between applications and email;
  • Ability to use logic and reasoning to analyze information and evaluate results to choose the best solution and solve problems.

Call 210-949-1221 Immediately to Apply

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